Shop name: The Secret BMX Shop Location: Murrieta, California (USA) Years in business: 11 Best year yet: 2010 and 2020 Worst year yet: I don't think we've ever had a bad year, but 2020 definitely spawned the most grey hairs.
For a while it looked like the USA wasn't taking Covid too seriously, what's the status now? Bryan Babbel: On a national level, it seems the media is still pumping a lot of fear into the population, but on a local level, it is very clear that most people aren't buying into the hype anymore and are ready to take their chances and move on with life. You wouldn't believe how grateful new customers are when they come in and realize we never have (and never will) require them to wear a mask. And our repeat customers love coming in knowing they can shop and breathe comfortably.
Did you take any action from the start with your shop or were you thinking this would be over in a few weeks? Bryan Babbel: As with many bike shops that chose not to shut down and/or limit themselves, we got crushed with an overwhelming amount of business immediately following the lockdown orders.
Shop name: RampFest Indoor Skate Park Location: Melbourne, Australia Years in business: 12 Best year yet: 2019 / 2020 Worst year yet: 2014. This really depends on how you measure - 2020 was crazy, but when we were open, business was really good. End of 19 / start of 2020 was our best period for visitors. 2021 should be the best yet, it’s started well.
What were your first thoughts on Covid-19 when it hit?
Shop name: People’s Store Location: Cologne, Germany Years in business: Since 2006 > 14 years Best year yet: 2008 Worst year yet: 2017-2018
2020 has been, well, different. When did Covid-19 turn up and start influencing your business? Harry Schmid: COVID really started effecting things when it arrived in mainland Europe around March of 2020. That’s when we first started seeing it effect things.
Shop name: 360 Grad Sportshop Location: Lohhof/Munich/Germany Years in business: This year is our 30th year in business. Funny thing is, that it feels like yesterday when I started this venture. The shops keeps me young, kinda…. Best year yet: 2014, but 2020 was a really good year too. Worst year yet: Not considering the first years where you hardly earn any money at all, 2018 was a tough one.
2020 has been, well, different. When did Covid-19 turn up and start influencing your business? Thomas Stellwag: First Lockdown in Germany went down in March 2020. This lasted till May 2020. It was definitely a hard time, but a lot of our customers showed their loyality and support by ordering online. In June and July we opened again and sold more BMX bikes than ever.
Did you take any action from the start or were you thinking this would be over in a few weeks? Thomas Stellwag: For some reaosons I never believed this would be over soon. So we tried to make our shop as safe as possible. We bought masks, sanitizer and a sneeze guard for our counter. We only let in three customers at once so there was enough disctance for everyone.
Shop name: The Spoked Society Location: C.Missetstraat, Doetinchem, Netherlands Years in business: I took over the shop after bankruptcy in 2017 Best year yet: 2020 Worst year yet: 2017
Since March we are dealing with the Covid situation in The Netherlands. What were your first thoughts when you heard about the virus? Spoked: At first I was worried because the shop is my primary source of income and I didn't know what to expect.
Did you take any action from the start with your shop or were you thinking this would be over in a
Shop name: Strictly BMX Location: Melbourne, Australia Years in business: 25 Best year yet: 2020 Worst year yet: 2020 for different reasons
What were your first thoughts on Covid-19 when it hit? Tim Williams: Obviously, no one knew what the year would bring, how long it would last, or which industries would be worst impacted. There was just a lot of uncertainty around staffing, sales and of course supply.
Did you take any action from the start or were you thinking this would be over in a few weeks? Tim Williams: We managed to get a few large orders through to various suppliers in time to keep stock