Now, being in this situation for many months, how did you manage to keep your business rolling?
Galen Church: Repairs, repairs, repairs! Everyone pulled their old bikes out and started riding again. And they all needed tune ups.
The supply chain has also suffered. Has it been a challenge getting the bikes/product in stock that you needed for your customers?
Galen Church: I have gone months without any bikes to sell. When I do get them in, they’re usually sold out in days. Not having simple products (tubes, tires, brakes) has been a huge problem. Luckily people understand that it’s a weird year and you may just have to wait a month or two till your bike is ready.
Have you been able to keep your shop open all this time?
Galen Church: For the most part yes. The city shut down everything for about a week. Then I closed for three weeks in June while my girlfriend and I got over the virus.
If so, what are measures you had to take to keep the door open?
Galen Church: I’ve asked people to wear masks but have not required it. Have sanitizer around the shop for customers and employees. Ask that people not come in if they have any symptoms.
What mouth masks do you sell?
Galen Church: I have Stolen and Cult masks for sale.
What are the plans for the shop for the coming months?
Galen Church: Looking to expand. Bigger shop. More variety of products. Looking into roller skates, sup’s, one wheels, e-bikes, etc.
Galen Church: All the local riders!