Work at Blackout Distribution. Job available.

Jan 24, 2021

Written by Bart de Jong

Read 1583 times

Are you passionate about everything BMX and ready to supply BMX bicycle parts to bike shops across the nation? We are looking for a territory account manager to service customers by handling all calls, typing up orders, and contributing to our team effort to continue our constant growth as a company! Check the contact details and more at Blackoutbmx.com.

Full Job Description

Blackout Distribution is now hiring for an in-house Territory Account Manager position, to service our existing, new, and potential wholesale customers while growing the sales of all our brands. Blackout is looking for someone passionate about BMX, customer satisfaction, and knowledgeable in sales, to add to the Blackout family of brands!

Location: Rochester, New York

Available: Immediately

Position: Full Time & In-House

Wages: Competitive Base Pay Plus Commission

Benefits: Health Care Options, Paid Vacation Time, Bonus Plan, Free Product Allowance

Position Overview:

The Territory Account Manager is responsible for taking orders, keeping in contact with current, new, and potential accounts. As well as, collaborating with our sales team on projects, strategies, and processes.

Position Responsibilities

· Outgoing calls to new, potential, and existing customers

· Keeping in contact with all territory customers, spending time and not feeling rushed when talking with customers and having quality interactions

· Prospecting of new customers for immediate and future sales

· By utilizing sales strategies sales rep to make the appropriate number of outbound connections per day

o Via phone, e-mail, and messaging

· Participate in gathering pre-books

· Calling customers back when backordered product arrives

· Confirming online orders with customers

· Contribute and participate in our overall sales growth (marketing/sales ideas, email communication ideas, product ideas, etc)

· Maintaining and updating our master CRM database

o Keeping and recording detailed notes on customers

· Representing the company professionally as a brand ambassador when at any shops or events

Requirements

· Highly reliable, detail oriented and organized

· Excellent time management skills

· Excellent communication skills, both written and verbal

· Strong listening skills

· Ability to establish rapport with customers

· Strong problem solving skills

· Ability to be self-sufficient, proactive and take initiative

· Ability to meet deadlines, accomplish tasks with minimal supervision and provide accurate and supportive work

· Must be a collaborative team player and work well in group environments

· Willingness to learn and do whatever job needs to be done

· Staying in tune with BMX market trends and competitors

· Strong understanding of BMX culture and products

Required Software Skills

· Proficiency in Microsoft Office (Excel)

· Proficiency in Google Suite (Gmail, Sheets, Docs)

Preferred Software Skills

· Proficiency in Dropbox software

· High Proficiency in QuickBooks

· Proficiency in ACT!

Education

· Bachelor’s degree preferred, not required if sufficient experience

Experience

· Minimum 2-4 years of experience in the BMX or a related industry

Job Type: Full-time

Benefits:

-Dental insurance
-Flexible schedule
-Health insurance
-Paid time off
-Paid training

Schedule:

Monday to Friday

Supplemental Pay:

Bonus pay
Commission pay

COVID-19 considerations:
All office employees are currently working remotely. We are monitoring COVID-19 in our area and taking precautions as needed.

Education:

Bachelor's (Preferred)

Experience:

BMX or related: 2 years (Preferred)

Paid Training:

Yes

This Company Describes Its Culture as:

Detail-oriented -- quality and precision-focused
Outcome-oriented -- results-focused with strong performance culture
People-oriented -- supportive and fairness-focused
Team-oriented -- cooperative and collaborative

Company's website:

www.blackoutbmx.com

Work Remotely:

Temporarily due to COVID-19

COVID-19 Precaution(s):

Remote interview process
Personal protective equipment provided or required
Social distancing guidelines in place
Virtual meetings
Sanitizing, disinfecting, or cleaning procedures in place