Now, being in this situation for many months, how did you manage to keep your business rolling?
Brecht Baeyens: We are managing our overhead well and focus on getting enough products in stock so our domestic webshop customers can get bikes and parts delivered in 24 hours.
The supply chain has also suffered. Has it been a challenge getting the bikes/product in stock that you needed for your customers?
Brecht Baeyens: Yes! super challenging, we had big troubles during the summer season. After summer season we finally got our hands on lots of products and we made a shit ton of pre-orders for spring and summer. We already have tons of bikes in stock, a good amount of parts and we expect way more parts and bikes by spring and summer.
Have you been able to keep your shop open all this time?
Brecht Baeyens: No, we had to close down twice due to lockdown. In total about 4,5 months.
Have internet sales/mail-order sales made up for loss of shop sales?
Brecht Baeyens: No, we did miss more bike sales because our brick and mortar store was closed during lockdowns
During the pandemic has it been difficult to organize local events to support the local scene and get the customers in the shop?
Brecht Baeyens: It’s been impossible to organise anything in a safe and legal way due to covid restrictions
When do you believe this mess will be over?
Brecht Baeyens: I have no clue, I just try to make the best of the situation, follow all the covid rules and regulations and hope that we can turn back to a somewhat normal way of living and doing business as fast as possible.
Brecht Baeyens: Everybody that rides a BMX bike. The most important thing is that our sport / hobby / lifestyle keeps inspiring kids to pick up a BMX bike and use it as a means to have fun, stay in shape and express themselves creatively.
Your website: www.groundedbmx.com